Analysis of Organizational Communication Management in companies linked to safe trade standards

Abstract

Companies related to foreign trade in Ecuador face important challenges to improve their communication flows and, in this way, be more efficient and secure in the development of their daily activities. Currently, the costs of these companies are affected by shortcomings in these flows, which triggers inefficient inventory rotation, production losses, theft, loss of time and effort of personnel, illegal activities; situations that could be avoided with the management of efficient traceability of communication in cargo handling, so that immediate actions are taken in unforeseen situations. The investigative process developed, aims to analyze the management of organizational communication in this type of companies linked to the BASC “Business Alliance for Secure Commerce” standards for a safe trade in the Republic of Ecuador. The qualitative, descriptive approach supported by documentary research and structured surveys was applied to validate the elements of organizational communication. It was possible to verify that not all the elements of communication management are integrated into the aforementioned security regulations, in view of which the restructuring of the specific chapter to be considered in the publication of future versions is proposed.