Post-pandemic effect on the generational digital gap between teachers and students of the FCA

Efecto postpandemia en la brecha digital generacional entre maestros y alumnos de la FCA

Abstract

The technological gap linked to the innate digital level of each cohort detracted from the use of Information and Communication Technologies (ICT) in educational management. The objective of this study was to quantify the effect that the COVID-19 pandemic had among teachers and undergraduate students of the School of Accounting and Administration (FCA) at the Autonomous University of Chihuahua (UACH), regarding the generational digital divide. The nature of this research was quantitative, applied type, the scope was descriptive, the mode was field with bibliographic support, and the design was non-experimental-longitudinal. A questionnaire was applied in 2020 and 2023 to a stratified sample of teachers and students. The results showed that the personal use of ICT increased by 30% in teachers and 9% in students after the pandemic. Regarding the use of digital tools for training, there was a 10% increase in teachers but a 4% decrease in students. It is concluded that the pandemic boosted the use of ICT mostly in teachers, reducing the digital divide. It would be interesting to study whether the soft skills of new generations did not favor the increase in digital competencies during the contingency.