Theory of human action in organizations: A vision from humanistic management

Abstract

The objective of this article is to establish the congruence between the Explicit Theory and the Theory in Use, of the managers with respect to a humanistic management and in this way leave space for the pertinent actions that help to position the human being at the center of the organizational management. The research has a quantitative approach, of a descriptive type, in which four managers and twenty direct collaborators participated, it was carried out in Caracas and the state of Miranda, Venezuela. After applying the data collection instrument (questionnaires), results were obtained that indicate a high level of incongruity between what they declare or say they do and what managers practice or actually do in relation to humanistic management. These results contributed to highlighting the importance of raising awareness on this issue, opening spaces for reflection on the Theory in Use and thus exploring the nature of the adjustment necessary for the paradigm shift in organizational management.