Digital government and municipal management in the municipality of Tarma - Junín for the period 2019-2020

Abstract

In this article, what is wanted is to determine how the Provincial Municipality of Tarma, adapts to the technological advances that have appeared today, taking into account the context in which we find ourselves due to the COVID-19 pandemic, preventing the Attention to the entity is in person, using technological tools for better service. For which, a digital platform was developed called Municipality of Tarma to your Services, which allows the municipality to be brought closer to citizens. This proposal allows the entity to carry out a transformation of digital government, carrying out zero paper management, with transparency in its actions, providing administrative services efficiently and effectively, speeding up administrative procedures in favor of all citizens, the method is the collection of data, is the interview and surveys of the governors of the Provincial Municipality of Tarma in Peru and the inhabitants.